This listing was posted on ApplicantPro, TalentPlusHire.
Customer Service Rep
Location:
Kahului, HI
Description:
Aloha, At Tropic Fish Company, we pride ourselves on our unwavering dedication to excellence. Our reputation precedes us as purveyors of the highest-quality seafood. Your expertise will undoubtedly contribute significantly to maintaining and enhancing this reputation. We are searching for a dedicated team player with a proven track record of success. Your passion for the industry and commitment to superior service aligns perfectly with our values and objectives. Full Job Description POSITION SUMMARY This in-house position for Tropic Fish, Customer Success Representative, is responsible for handling the company house accounts to build sales and profitability, utilizing appropriate selling practices and various methods to introduce and promote both new and existing products/services to current and prospective customers responsibly and professionally. ESSENTIAL DUTIES AND RESPONSIBILITIES Specific responsibilities will include, but not be limited to, the following. Introduce, promote, and sell new and existing products/services over the phone, utilizing proper selling practices to existing and prospective customers. Perform daily needs of taking accurate phone orders and entering them into the ordering system. Develop and maintain a high level of positive rapport with business establishments. Achieve and exceed sales goals and targets as directed by the Director of Sales to drive sales revenue and profitability. Maintain a concise record of account information, including contacts, phone #, email addresses, special requirements, etc. Work regularly with the Office Manager to determine strategies, price schedules, discounts, promotions, contracts, marketing programs, etc. Prepare various daily, weekly, and monthly reports for review Utilize the Company portal to retrieve customer information, stock status information, item codes, etc, to ensure the correctness of the order Supply Office Manager with information and reports about customer needs, problems, interests, competition, marketplace information, etc. Provide recommendations to resolve issues Perform product demonstrations if required Communicate and update customers on production issues, delays, concerns, and solutions. Be a contributing member of the Sales team and Company efforts MINIMUM QUALIFICATIONS AND EXPERIENCE High School Diploma; College Degree preferred One year of sales experience in the Seafood industry and/or two years of experience in Product Sales Ability to work effectively under pressure, meet deadlines, and maintain a high degree of judgment, especially when working with information that is confidential. Proven selling, communication, time management, organizational, and negotiation skills Competent in computer skills: Microsoft Office Application-Excel, Word Outlook, etc. Strong technical abilities High level of interpersonal skills; Proven record of establishing positive rapport with various businesses and the community Must have a valid Driver's license, current registration, and vehicle insurance documents. Clean abstract required Job Type: Full-timeBenefits: 401(k) Dental Insurance Health insurance Paid time off Vision insurance Schedule: Weekend availability Work Location: One location
Company:
Tropic Fish Maui
Posted:
May 15 on ApplicantPro, TalentPlusHire
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro, TalentPlusHire
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Service Rep
Customer Service Rep is a Customer Service Customer Service Representative Job at Tropic Fish Maui located in Kahului HI. Find other listings like Customer Service Rep by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Rep is a Customer Service Customer Service Representative Job at Tropic Fish Maui located in Kahului HI. Find other listings like Customer Service Rep by searching Oodle for Customer Service Customer Service Representative Jobs.