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IT Service Desk Analyst
Location:
Birmingham
Description:
IT Service Desk Analyst We are seeking to recruit an IT Service Desk Analyst who displays a flexible approach, excellent communication skills and is an effective team player. Position: SIT35 Service Desk Analyst - 1st/2nd Line Location: Homebased, UK, Nationwide however, occasional travel will also be required as part of this role (May include team meetings or other work-related meetings)Hours: 35 hours per week Salary: Circa £27,615 (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 24 September 2023Interview Date: To be confirmed Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Infrastructure and Service Desk Manager within the Technology Team. In the Service Desk Analyst role, you will receive and log all first-line technical queries and requests on the service management tool and offer direct support to internal customers for 1st & 2nd line incidents. Key Accountabilities and Main ResponsibilitiesAct as the first point of contact, providing local and remote users with technical support & requests. Provide IT support to the organisation. Resolve IT incidents and service requests. IT equipment repairMaintain asset register. About You Experience and Personal Attributes: Direct experience of a service desk. Good understanding of Microsoft technologiesGood understanding of software applications. Understanding of computer hardware repair... Visit ListedBuy for more information.
Company:
NFP People
Posted:
April 23 on ListedBuy
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IT Service Desk Analyst is a Other Art & Media Jobs Analyst Job at NFP People located in United States. Find other listings like IT Service Desk Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.
IT Service Desk Analyst is a Other Art & Media Jobs Analyst Job at NFP People located in United States. Find other listings like IT Service Desk Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.