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Student Services Coordinator
Location:
Brighton
Description:
Contract type: Full Time (37.5 hours per week) – Fixed Term(31/08/2024) Location: Brighton Head Office (80% remote) Salary: £22,000 per annum Join our team as a key player in delivering an exceptional student experience across the International Study Centre (ISC) network and the Online Digital Learning Hub (OLDH). This role encompasses comprehensive support for students, agents, and parents, both pre- and post-arrival. Collaborate with colleagues across campuses, contributing to the overall success of our strategic objectives. Be a driving force in ensuring sector-leading outcomes for our diverse student community. ABOUT THE ROLE The role includes servicing and supporting students, agents and parents during the pre-arrival and post-arrival phases of the student journey, as well as offering assistance to colleagues across campuses and other functional areas as required. Delivery of student-facing support as part of a centralised Pre-Arrival service Responsible for everyday point of contact support for specific campuses and ensuring that student, agent, sponsor and parent enquiries are responded to appropriately and within agreed Service Level Agreements (SLAs) Responsible for issuing proactive communications from confirmation through to arrival in campus to ensure a smooth student experience Ensure accommodation fulfilment, airport transfers, insurance products and other services as required are completed accurately and in a timely way. During peak periods support the Central Student Administration function by effectively completing Pre-CAS interviews and capturing output Delivery of administrative support on an ad-hoc basis, primarily supporting ISC campus and ODLH colleagues with ‘post-arrival’ duties Accurately follow a suite of campus-based administrative processes; typically focussing on the management of booking information, debt management and financial adjustments within agreed SLAs Accurately document the receipt and tracking of completed. Visit ListedBuy for more information.
Company:
Study Group
Posted:
January 17 on ListedBuy
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More About this Listing: Student Services Coordinator
Student Services Coordinator is a Other Art & Media Jobs Student Services Coordinator Job at Study Group located in United States. Find other listings like Student Services Coordinator by searching Oodle for Other Art & Media Jobs Student Services Coordinator Jobs.
Student Services Coordinator is a Other Art & Media Jobs Student Services Coordinator Job at Study Group located in United States. Find other listings like Student Services Coordinator by searching Oodle for Other Art & Media Jobs Student Services Coordinator Jobs.